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MOST FREQUENTLY ASKED QUESTIONS
Ordering & Payment
1. How can I place my order with MaximWorld?
You can create an account with us for your respective company and choose and select the products you would like to purchase. At any point you are unable to find the right product, please feel free to reach out to us on [email protected].
Personalized Products
Can you personalize the hotel supplies with our logo?
Yes we can, please contact our team on [email protected] for further details
How to place customized orders?
Please send your request to [email protected] and one of our team members will be in touch to assist you.
Samples
Is it possible to receive a sample product before I place my order?
Yes it is. Please send your request to [email protected] and one of our team members will be in touch to assist you.
Delivery
How do I track my delivery?
You will receive a tracking number when your order is dispatched in most cases. Alternatively you can contact our team on [email protected]
What if my order hasn’t been received?
Please contact our team on [email protected]
What if only part of my order has been received?
Please contact our team on [email protected]
Return
My order was damaged on delivery, what is the process?
Please contact our team on [email protected]
Return Policy- please refer to our Terms and Conditions for full details
